Create and manage chatbots

You can have as many chatbots as you like, each with its own model, knowledge, look and placement. For example, one for support on every page and one for sales inside your pricing page.

Make a new one

1. At the top left, click the chatbot’s name. A menu opens.
2. Choose New chatbot.
3. Give it a name (you can change it later) and select Create chatbot.

It starts with sensible defaults: the site’s current AI model, a friendly set of instructions, and a chat button that shows only where you add it.

Switch between chatbots

Click the name at the top left: Your chatbots lists them all. With two or more, a Select chatbot list also appears.

Everything else

The same menu, under This chatbot, has:

• Copy shortcode to paste the chatbot anywhere.
• Duplicate to make a copy named “… Copy”, with all its settings.
• Restore defaults to put every setting back as it was at the start. Click twice to confirm.
• Delete to remove it. Click twice to confirm. The first chatbot, Customer Support, can’t be deleted.

To rename a chatbot, go to Look › Interface › Chatbot name.